Refund/Return Policy

Thanks for purchasing our products at http://www.perfec-tone.com operated by Perfec-Tone.

Products are fully refundable within 60 calendar days of your purchase; however, you are responsible for shipping and handling the product's return. The product must be in the same condition that you receive it and undamaged in any way.  Gift cards and discounted items are not eligible for a refund. 

To return your items, please note the following:

  1. Email returns@perfec-tone.com.
  2. Include your order number and products you wish to return.
  3. Once your request is approved, you will get a confirmation email from a Happiness Guru.

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 60 calendar days have passed, you will not be eligible for a refund.

We also allow exchanges of purchased items.  Once the exchange request is approved, the replaced item will be shipped to you.