Consumer Data Privacy Policy

Perfec-Tone Privacy Policy

Effective date: October 28, 2025

This Privacy Policy explains how Lautieer, LLC d/b/a Perfec-Tone (“Perfec-Tone,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit https://perfec-tone.com, purchase our products, or interact with our services in the United States.

1) Who We Are (Data Controller)

Data Controller: Lautieer, LLC d/b/a Perfec-Tone
153 Sugar Belle Dr Ste B #199
Winter Garden, FL 34787
United States
Email: privacy@perfec-tone.com

2) Scope

This Policy covers personal information we collect from individuals in the United States through our website, customer support, events, and other online services. We process and store all information within the United States. If you specifically request assistance from one of our sister companies outside the U.S., we may share limited contact information to complete your request.

3) Information We Collect

  • Identifiers & contact details: name, email, phone number, shipping/billing addresses, account credentials.
  • Commercial information: products viewed, cart activity, purchase history, preferences, loyalty/rewards status.
  • Payment information: processed securely by third-party payment processors (we do not store full payment card numbers).
  • Internet or network activity: device/browser type, IP address, pages visited, referring/exit pages, timestamps, approximate location, and interactions with our emails and site.
  • User content & support: messages to support, survey responses, reviews, user-generated content, and communication preferences.
  • Inferences & profiles: segments, interests, and predicted preferences used to personalize experiences and offers.

4) Sources of Information

  • Directly from you when you browse, purchase, contact support, or sign up for marketing.
  • Automatically through cookies, pixels, and similar technologies.
  • From service providers and partners such as analytics, payment, and fulfillment providers.

5) How We Use Information

  • Provide, operate, and improve our website, products, and services.
  • Process and fulfill orders, returns, and customer support requests.
  • Personalize content, product recommendations, and offers.
  • Send transactional and marketing communications (with your consent where required).
  • Detect, investigate, and prevent fraud or unauthorized activity.
  • Comply with legal obligations and enforce our terms.

6) Automated Decision-Making & Profiling

We use automated tools and profiling to enhance your experience, including:

  • Fraud prevention and transaction risk assessment.
  • Personalization of site content, recommendations, and marketing messages.
  • Segmentation for promotions and lifecycle communications.

Where applicable, you may opt out of profiling or automated decision-making used for targeted advertising by adjusting your cookie settings or contacting privacy@perfec-tone.com.

7) Cookies, Pixels & Similar Technologies

We use cookies and similar technologies to run our site, measure performance, understand usage, and deliver relevant ads. Categories include:

  • Strictly necessary (site operation, security, cart/checkout).
  • Functional (remembering preferences and settings).
  • Analytics (site performance and usage insights).
  • Advertising/retargeting (for relevant ads and measurement).

You can manage non-essential cookies through our cookie banner or your browser settings. Disabling certain cookies may impact functionality.

8) How We Share Information

We share personal information with trusted service providers that help us operate our business, including:

  • Commerce platform: Shopify
  • Email & SMS marketing: Klaviyo
  • Customer support/helpdesk: Gorgias
  • Payments: Shopify Payments, PayPal, Amazon Pay, Afterpay
  • Fulfillment & logistics: shipping and delivery partners
  • Analytics & advertising: to understand performance and improve marketing
  • Professional advisors: such as legal or accounting firms

These partners are bound by contractual obligations to protect your information and only use it for the purposes we specify.

9) “Sale” or “Sharing” for Targeted Advertising

We do not sell personal information for money. Some uses of cookies or analytics tools may be considered “sharing” or “targeted advertising” under certain state laws. You can opt out of such sharing by using our cookie settings or contacting privacy@perfec-tone.com.

10) Cross-Border Transfers

All data is processed and stored in the United States. If you ask us to connect you with one of our sister companies outside the U.S., we may share your contact information solely to fulfill that customer service request.

11) Data Retention

We retain personal information only as long as necessary for the purposes described above, including to meet legal, tax, or reporting obligations. Typical retention periods include:

  • Orders & transactions: up to 7 years
  • Support communications: up to 3 years after resolution
  • Marketing records: until you unsubscribe or your account becomes inactive

12) Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we work hard to protect your data, no system is completely secure.

13) Your U.S. Privacy Rights

Depending on your state, you may have the right to access, delete, correct, or opt out of the sale/sharing of personal information, and to request data portability. You also have the right to non-discrimination for exercising your privacy rights.

How to exercise your rights:
• Email: privacy@perfec-tone.com
• Online form (if available): /pages/privacy-request
• Manage cookie-based preferences via our cookie banner.

We will verify your request using reasonable methods such as confirming your email or recent order details. You may authorize an agent to act on your behalf, as permitted by law.

14) Marketing Communications

You may opt out of marketing emails by clicking “unsubscribe” in the email or contacting privacy@perfec-tone.com. For SMS, reply STOP to opt out. Transactional or service-related messages will still be sent as needed.

15) Children’s Privacy

We do not target or knowingly collect personal information from children under 16. If you believe we have received information from a minor, please contact privacy@perfec-tone.com and we will delete it.

16) Changes to This Policy

We may update this Policy from time to time. For material changes, we will notify you by email (if we have your email) or by displaying a pop-up or banner on our website. The “Effective date” at the top reflects the latest revision.

17) Contact Us

If you have any questions about this Policy or your data, please contact:
Lautieer, LLC d/b/a Perfec-Tone
153 Sugar Belle Dr Ste B #199, Winter Garden, FL 34787, United States
Email: privacy@perfec-tone.com